Netstrata is pleased to announce the appointment of Stephan Praglowski as Senior Client Services Manager. In this role, Stephan will focus on enhancing client satisfaction and refining our dispute resolution processes, reinforcing Netstrata’s commitment to delivering proactive and client-focused strata management services.
Stephan brings extensive experience in strata management and client engagement, having worked in the industry for over a decade. His expertise spans complex dispute resolution, stakeholder engagement, and the development of service strategies that prioritise transparency and responsiveness. His approach aligns with Netstrata’s mission to provide exceptional service, ensuring that owners and committees receive the guidance and support they need to navigate strata management with confidence.
Stephen Brell, Managing Director of Netstrata, highlighted the significance of Stephan’s appointment: “We are thrilled to welcome Stephan to the team. His deep understanding of client needs and proven ability to foster positive relationships will be invaluable as we continue to refine and enhance our service delivery. Stephan’s role will be instrumental in ensuring our clients feel heard, supported, and confident in our ability to manage their communities effectively.”
Reflecting on his new role, Stephan said, “Netstrata’s reputation for service excellence and proactive management drew me to the team. I am excited to contribute to strengthening our client relationships and refining our dispute resolution framework, ensuring that our clients experience the best possible outcomes.”
Stephan’s appointment underscores Netstrata’s ongoing commitment to improving the strata experience for all stakeholders. As we continue to evolve and grow, our focus remains on delivering industry-leading service, transparency, and professionalism.