Strata Management

Strata Management Services you can trust

Netstrata has built a strong reputation as a professional strata management group, delivering trusted strata management services across NSW.

Our strata managers provide:

Expert by-law and compliance guidance
Proactive financial and levy management
Tailored property upkeep and maintenance strategies
Seamless administration and compliance support.

Strata Administration Services

In addition, our team offers specialist strata administration services that cover every area of your community’s operations.

Insurance and risk management

We help your committee arrange suitable insurance cover, coordinate renewals and manage claims efficiently. Our proactive approach to risk management helps identify issues early, protecting owners and assets from costly surprises.

Strata legal and legislation support

Navigating NSW strata management law can be complex. Netstrata’s experienced team provides clear advice on compliance, by-laws and dispute procedures to ensure your community management committee meets its legal responsibilities with confidence.

Dispute resolution

Disagreements can happen in any shared community. Our strata managers act as independent facilitators, providing balanced advice and practical solutions to maintain harmony among owners and residents.

Planning and advice

We assist committees in preparing strategic maintenance and capital works plans. This long-term view supports financial stability, ensures compliance with legislative requirements and helps maintain the
property’s long-term value.

Contact Netstrata today to discover how our team can enhance your strata scheme’s efficiency and liveability.

Strata Properties we manage

Every property is different, and so are its management needs. Netstrata delivers tailored property strata management services across a broad range of residential, commercial and industrial schemes throughout New South Wales.

Residential Strata Schemes

From apartments and townhouses to villa complexes, we help residents enjoy safe, well-maintained communities. Our team focuses on transparent financial reporting, proactive maintenance and compliance support that keeps properties running smoothly.

Industrial Strata Schemes

Industrial sites require compliance, safety and operational precision. Our experienced team provides industrial strata management for warehouses and manufacturing facilities, helping owners and tenants meet regulatory obligations while maintaining productive work environments.

Commercial Strata Schemes

We manage office buildings and business complexes where reliability and communication are essential. Netstrata’s strata management services ensure that common facilities are maintained to a professional standard, budgets are clear and decisions are implemented promptly.

Mixed-Use Developments

When residential and commercial spaces coexist, effective coordination is vital. We balance the needs of both groups by managing shared services, budgets and maintenance plans to create well-organised, cooperative communities.

Contact Netstrata today to discover how our team can enhance your strata scheme’s efficiency and liveability.

Why trust Netstrata?

Established in 1996, Netstrata is a trusted name in NSW strata management, recognised for our professionalism, transparency and dedication to client success.

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Qualified and experienced Strata Managers

Our team comprises licensed and accredited strata managers who consistently receive training in legislation, compliance and financial reporting. They bridge formal accreditation with real-world experience acquired through hundreds of NSW strata schemes. Their experience ensures every community receives precise, accurate and professional support.
The Netstrata difference

Through our key capabilities, we provide transparent financial reporting, effective administration and bespoke advice that will enable the success of each scheme in the long term. Clients appreciate our responsiveness and the real partnerships we establish with their committees.
What makes us different

Every scheme has unique needs, and we adapt our strata management services accordingly. From levy management to capital works planning, our strata management approachis designed to keep your scheme compliant, financially stable and operating smoothly year after year.

Thinking of upgrading your Strata Management services?

There are so many benefits having Netstrata as your Strata Manager. Let’s talk and see if we are a great fit for you.

Years in business

Strata Management Business of the Year 2019–2023

95%

Client retention

50+

Licensed strata managers

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Frequently asked questions

What is strata management and why is it important?

Strata management ensures shared properties are well maintained, insured and compliant with NSW legislation. It helps Owners Corporations and community management committees manage finances, maintenance and administration efficiently.
Who is responsible for maintenance?
Maintenance responsibilities depend on:
- How the strata plan has been drawn and registered
- Existing by-laws set by the owners corporation
- Modifications made by previous owners
At Netstrata, our team works closely with strata committees and lot owners to clarify maintenance responsibilities and support efficient maintenance management.
What do my levies pay for?
Your levy contributions fund the ongoing maintenance, administration, and long-term upkeep of your strata scheme. These funds cover:
- Building maintenance and repairs
- Insurance premiums and compliance costs
- Cleaning, security, and essential services
- Capital Works Fund for long-term maintenance requirements
What is the role of a strata manager?
A strata manager assists with administration, compliance, and financial management. Their responsibilities include:
- Budgeting and levy collection
- By-law enforcement and compliance
- Insurance coordination
- Contracting and managing service providers
What is the role of a strata committee?
The strata committee is elected by the owners corporation to make decisions on its behalf and help manage the day-to-day running of the scheme. While some matters still require a vote from all owners, the committee plays a hands-on role in ensuring things run smoothly.

Core responsibilities include:
- Approving maintenance and repairs for common property
- Overseeing budgets and levies, with a focus on long-term financial health
- Ensuring by-law compliance, including addressing breaches when they occur
- Coordinating meetings, such as annual general meetings and committee meetings
- Keeping records, including meeting minutes, financials, and correspondence
- Appointing office bearers (chairperson, secretary, treasurer) to carry out specific duties
Strata committees often work in partnership with a professional strata manager to help navigate legislation, manage finances, and coordinate maintenance efficiently.
What is the difference between strata and building management?
While strata and building managers often work side by side, their responsibilities are quite different — and understanding this distinction helps avoid confusion.

Strata management focuses on the legal, financial, and administrative aspects of running the scheme. This includes:
- Managing levies, budgets, and financial reporting
- Coordinating meetings and facilitating decision-making
- Ensuring compliance with by-laws and strata legislation
- Appointing contractors for maintenance and repairs
  Keeping records on behalf of the owners corporation
Building management, on the other hand, is responsible for the day-to-day physical operations of the building, such as:
- On-site supervision of cleaners, trades, and contractors
- Managing building access and security systems
- Conducting routine inspections and reporting maintenance issues
  Ensuring facilities like pools, gyms, or lifts operate smoothly
At Netstrata, we provide strata and community management services — not building management. However, we regularly work with building managers to ensure seamless communication and consistent service across the property.
What is the role of a building manager in a strata scheme?

A building manager handles on-site maintenance, contractor coordination, and daily operations. Unlike strata managers, who focus on administration and compliance, building managers take a hands-on approach to maintenance. In many property strata management structures, building managers work alongside strata managers to ensure seamless operations and proper upkeep of common areas.
How are strata guidelines established?

Strata guidelines are set through by-laws created by the owners corporation. These cover noise levels, renovations, pet ownership, and common area usage. Any changes require a majority vote and must comply with NSW strata management laws.
How often do strata meet?
Every owners corporation must hold an Annual General Meeting (AGM) at least once per year. This meeting covers:
- Financial matters and budgets
- Levy contributions
- Maintenance planning and by-law updates
In addition to AGMs, general meetings and strata committee meetings are held as needed.

What our owners say

    
 
 
      Posted on Google  
   
   Mgcc 
 3 days ago
 
 
 Trustindex verifies that the original source of the review is Google. George Hatzigeorgiou is an exceptional strata manager. Over the years, he has consistently provided outstanding service, responding to every enquiry in less than an hour. He always offers clear, thorough explanations and proactively goes above and beyond to assist. I am extremely satisfied with his management and truly appreciate his dedication and support over the years.
  
 
     Posted on Google  
   
   Siu 
 62 days ago
 
 
 Trustindex verifies that the original source of the review is Google. I have had the pleasure of dealing with Mel May and have always found her to be professional, responsive and extremely helpful.

Mel provides clear and detailed information regarding update of Section 184 certificate and is always prompt in responding to enquiries. I particularly appreciated her assistance today with an enquiry regarding special levies. Although the matter involved the strata manager, Mel kindly assisted by forwarding our enquiry to the relevant person to ensure it was followed up appropriately.

Her professionalism, care and willingness to go the extra mile are greatly appreciated. It is clear that Mel takes genuine pride in her work and always approaches matters with care and dedication.

Thank you, Mel, for your excellent service. Highly recommended.
  
 
     Posted on Google  
   
   M & S A 
 63 days ago
 
 
 Trustindex verifies that the original source of the review is Google. I cannot recommend Suzi Bellas, Associate Director, highly enough. Suzi assisted me with a strata matter that was quite stressful for me and my family, and from the very beginning, she was incredibly supportive, empathetic and genuinely willing to help.
Suzi took the time to listen to my concerns, understand the circumstances and provide thoughtful guidance throughout the process. What stood out most was the level of care she demonstrated. In my opinion, Suzi went well above and beyond what could reasonably be expected of her role to ensure that I felt heard, supported and that the matter was handled appropriately.
Her professionalism, compassion and commitment to helping others are exceptional. It was clear that she genuinely cared about finding a positive outcome, rather than simply treating the matter as another task to resolve.
Suzi is an outstanding manager and someone who clearly leads with both competence and empathy. I would wholeheartedly recommend her to anyone looking for a manager who is professional, approachable, compassionate and willing to go the extra mile for the people she supports.
Thank you, Suzi, for everything you did for me and my family. Your kindness and support made a real difference, and it was very much appreciated.
  
 
     Posted on Google  
   
   Support and Admin Team 
 98 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Very proffesional company to deal with.
  
 
     Posted on Google  
   
   Robert Green 
 98 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Some strata managers make you wait 14 days for a section 184 certificate (required for conveyancing), and hit you up for an urgency fee if you want it before then.  With Netstrata, I had the certificate within 24 hours of making payment. Now that's good service!
  
 
     Posted on Google  
   
   Anna Bilalis 
 98 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Nick who manages our strata, is always responsive and caring towards our needs and concerns.
Always quick to respond to communication and organising appropriate action.
He has been amazing
  
 
     Posted on Google  
   
   Gatvish Legal 
 99 days ago
 
 
 Trustindex verifies that the original source of the review is Google. VERY PROMPT PROFESSIONAL SERVICE.

THANK YOU
  
 
     Posted on Google  
   
   Peter Rogers 
 105 days ago
 
 
 Trustindex verifies that the original source of the review is Google. As a solicitor acting for a purchaser of a lot under their management, I found Netstrata incredibly receptive, helpful and prompt with their assistance. A particular shout-out to Mel May. Thank you, Mel!
  
 
     Posted on Google  
   
   Lai Foong 
 118 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Nicholas Kyprianou has been managing our apartments as strata manager for over a year now and it has been a very positive experience. Since he took over as strata manager our impression of NetStrata has lifted significantly. Nicholas is very professional in his approach and is very supportive of the strata committee. His guidance to the committee with difficult issues is very much appreciated.

Nicholas takes a proactive approach to engaging strata building maintenance requirements to ensure that our building is properly maintained. This is important as ours is a new building and not all maintenance requirements have been put in place yet.

Nicholas is highly responsive and easy to deal with. Being a new building, we have had a lot of issues to deal with and Nicholas has made it much easier for us by responding quickly and efficiently.

Nicholas is friendly and approachable and always happy to listen to our concerns. I hope to have a productive working relationship with Nicholas as our strata manager for many years to come.
  
 
     Posted on Google  
   
   Monika Nacinovic-Taione 
 121 days ago
 
 
 Trustindex verifies that the original source of the review is Google. I have dealt with Jessica Middleton on multiple occassions she is an awesome strata manger, extremely responsive and very helpful!!
  
 
     Posted on Google  
   
   Tony Civi 
 139 days ago
 
 
 Trustindex verifies that the original source of the review is Google. I recently posted a negative review regarding my experience with Netstrata. At the time, that review reflected my genuine perception based on the information available to me.

Following the recent Annual General Meeting (AGM) and a number of subsequent interactions, I believe it is only fair to update my views and acknowledge where they have changed.

In particular, I would like to recognise George for his professionalism, responsiveness, and commitment to the owners within our scheme.

Over recent months, George has consistently taken the time to respond to my queries with detailed, constructive, and well-researched information. Even when I challenged decisions or sought further clarification, he remained patient, respectful, and transparent in his responses.

Attending the AGM also provided me with a much greater appreciation of the work that takes place behind the scenes. George demonstrated a thorough understanding of the financials, maintenance activities, contractor management, and governance of the scheme.

It was equally evident that he maintains a strong and collaborative working relationship with the Strata Committee, who themselves displayed a genuine commitment to achieving the best outcomes for all owners.

What impressed me most was not just the level of detail George was across, but the effort he invests in supporting both the Committee and owners, often behind the scenes and without recognition.

Based on my recent experiences, I believe it is important to acknowledge good service when it is delivered, and George has certainly earned my respect.

Thank you, George, and thank you to the Strata Committee for your ongoing efforts on behalf of the owners.
  
 
     Posted on Google  
   
   Isabella 
 141 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Lachlan Wilkinson is an excellent strata manager. Knowledgeable, efficient, and pragmatic. You don't often come across a strata manager with the "full package" like Lachlan! He is an asset to NetStrata!
  
 
     Posted on Google  
   
   jeferson preissler 
 142 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Great service with excellent communication throughout the entire process. The team was professional, responsive and easy to deal with. Highly recommended.
  
 
     Posted on Google  
   
   muhammad chaudhry 
 144 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Our manager Mr Bayndrian has been instrumental in solving issues relating to our strata
  
 
     Posted on Google  
   
   Gamel Kheir 
 146 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Reliable and professional always
  
 
     Posted on Google  
   
   Lew Nana 
 146 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Highly recommend this strata management team! I really appreciated the clear communication regarding our latest levies update. Mel May provided clear, accurate updates and responded promptly, which made our settlement processing smooth and stress-free. Exceptional professionalism and efficiency!
  
 
     Posted on Google  
   
   Marie Bove 
 146 days ago
 
 
 Trustindex verifies that the original source of the review is Google. I have been dealing with Strata Managers for a long time. I find the service I receive from Net Strata is outstanding they go above and beyond. They provide the fastest turnaround for Section 184 Certificate and dealing with Melissa May is always a pleasure she is very professional and very reliable.
  
 
     Posted on Google  
   
   Angela Cini 
 146 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Very professional and efficient with providing information.
Thanks Mel May.

Our awards

We’re proud to showcase our numerous prestigious awards for exceptional client service and personalised strata management services. These awards reflect our team’s hard work, dedication to excellence, and commitment to providing the same level of professionalism and expertise to our client schemes.

Make the switch today

The first step towards benefitting from the Netstrata difference is to request an obligation free quote.

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Strata Management