Netstrata’s community association management services are designed to support neighbourhoods, precincts, and community associations of all sizes, ensuring well-structured governance and a seamless living experience.

Premier Community Management Services

With extensive experience across neighbourhoods, precincts, and community associations, Netstrata delivers tailored community and BMC solutions that uphold governance standards and enhance liveability. From large-scale urban projects in Sydney’s metropolitan area to acreages in the Hunter Valley and emerging growth hubs in Illawarra, we provide expertise to diverse communities.

Netstrata played an active role in shaping community management regulations, consulting with the NSW Government on the Community Land Management Act 2021—marking the first major reform in two decades. By meticulously understanding each community management corporation’s unique management statement, we ensure compliance with governance requirements while fostering well-maintained, thriving communities.

We work closely with community management associates, strata managers, and industry professionals to maintain common areas, educate residents on community and strata management, and streamline administrative processes.

See below some Community Management case studies.

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Wentworth Point Marinas

Wentworth Point Marinas stands as a prime example of a community management corporation transforming an isolated industrial site into a thriving master-planned community. Home to over 20,000 residents, this waterfront development demonstrates best practices in urban renewal and community infrastructure planning.

Covering 11 hectares and delivered across seven stages, Wentworth Point Marinas successfully integrates high-density residential apartments, public spaces, and essential services to create a self-sufficient, vibrant neighbourhood.

Incorporating residential apartments, a ‘super neighbourhood’ shopping centre, purpose-built medical facilities and a community centre and library, Wentworth Point Marina sets a new benchmark for urban renewal, drawing on best practice place-making to deliver a range of community infrastructure, with easy access to public transport.

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East Quarter, Hurstville

A model of integrated community planning, East Quarter delivers a connected, accessible precinct in the heart of Hurstville. Designed to promote walkability and public engagement, the development introduces new urban connections between Hurstville Town Centre and Allawah Railway Station.

This master-planned community features three residential towers, a public plaza, retail spaces including a full-line Woolworths, and a multi-level basement for convenience. With over 2,000+ apartments planned by completion, East Quarter offers a blend of residential, commercial, and green spaces, enhancing liveability within the greater Hurstville community.

Botanica, Lidcombe

Botanica, Lidcombe, is a heritage-sensitive master-planned community developed on the former Lidcombe Hospital site. Balancing heritage conservation with modern development, this award-winning precinct seamlessly integrates adaptive reuse with contemporary residential planning.

Now home to 750 dwellings across 44 hectares, Botanica preserves key historical features, including 7 hectares of parklands, cycleways, and heritage-listed buildings. These elements create a unique living environment that respects the site’s historical significance while supporting modern community engagement.

Botanica is now a 750-dwelling residential subdivision, covering 44 ha of the former hospital site. Within that, a core heritage precinct of 7 ha containing a range of significant buildings and spaces has been adaptively reused for residential, commercial, and community uses, forming the heart of the new suburb.

As well as its many historic buildings, the site’s roads, paths, and circulation spaces were identified in the conservation management plan as important parts of the place’s history. As a result, they have been retained in the development and form some 7 ha of parklands, cycleways, and walks, which are now valued assets.

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Partner with a Community Manager from Netstrata

Successful community management requires expertise, collaboration, and a deep understanding of each association’s governance needs. Netstrata’s community management associates bring industry-leading knowledge and hands-on experience to ensure smooth operations, transparent governance, and well-maintained common areas.

Whether managing strata schemes, precincts, or community associations, our team ensures compliance with the Strata Schemes Management Act (SSMA), helping residents and owners navigate regulations, budgets, and long-term planning effectively.

Frequently asked questions

  • How does community association differ from community strata management?

    Community associations are strata-title subdivisions that own common areas for shared use by their members. Strata management, on the other hand, involves managing strata communal areas according to bylaws.

  • What are the duties of strata managers?

    Strata managers oversee the day-to-day administration and management of strata properties. This includes overseeing meetings, collecting levies, dealing with disputes, arranging strata maintenance, and more.

  • Can you self-manage strata properties?

    Yes, you can self-manage strata properties. However, Netstrata recommends using a strata management service for a more professional and efficient living experience.

  • How does a corporation raise its funds?

    The strata corporation raises its funds mainly through strata levies (monthly fees from owners) and strata fines. Strata levies fund strata repairs and maintenance, while strata fines are imposed on members who have violated the bylaws.

  • What is strata insurance?

    Strata Insurance is a form of insurance that covers strata properties from losses due to natural disasters, such as floods and fires. It also covers strata members from any personal liabilities due to strata property damage. At Netstrata, we assist in the process of strata insurance.

  • What other strata services do you offer?

    At Netstrata, we provide strata management, insurance assistance, strata reports, records, meetings/minutes, dispute resolution services, and more.

  • What are the benefits of strata management?

    Strata management is necessary to ensure that strata properties remain efficient and effective. A strata manager can advise on proper maintenance of strata communal areas, assist with dispute resolution, and ensure that bylaws are followed.

  • How can strata management benefit my property?

    With strata management, you can ensure that your communal property is well-maintained, secure, and safe. It also helps reduce disputes, improve communication between strata members, and ensure that funds are managed responsibly.

  • Who is in charge of making decisions regarding a strata property?

    A strata committee is in overall charge of making decisions regarding strata properties. The strata committee typically consists of strata members voted in by the owners. The strata manager may also be involved in decision-making and act as an advisor to the committee.

  • What are levies and sinking funds?

    Strata levies are monthly fees that members pay to the corporation. These funds are used to cover strata maintenance and repairs. The strata corporation may also create a sinking fund, a reserve for future strata expenses.

  • What are bylaws?

    Bylaws are rules and regulations that strata members must abide by. These include restrictions on pets, noise levels, parking, renovations, etc.

What our owners say

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Mgcc profile picture
Mgcc
9 days ago
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George Hatzigeorgiou is an exceptional strata manager. Over the years, he has consistently provided outstanding service, responding to every enquiry in less than an hour. He always offers clear, thorough explanations and proactively goes above and beyond to assist. I am extremely satisfied with his management and truly appreciate his dedication and support over the years.
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Siu profile picture
Siu
68 days ago
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I have had the pleasure of dealing with Mel May and have always found her to be professional, responsive and extremely helpful. Mel provides clear and detailed information regarding update of Section 184 certificate and is always prompt in responding to enquiries. I particularly appreciated her assistance today with an enquiry regarding special levies. Although the matter involved the strata manager, Mel kindly assisted by forwarding our enquiry to the relevant person to ensure it was followed up appropriately. Her professionalism, care and willingness to go the extra mile are greatly appreciated. It is clear that Mel takes genuine pride in her work and always approaches matters with care and dedication. Thank you, Mel, for your excellent service. Highly recommended.
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M & S A
70 days ago
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I cannot recommend Suzi Bellas, Associate Director, highly enough. Suzi assisted me with a strata matter that was quite stressful for me and my family, and from the very beginning, she was incredibly supportive, empathetic and genuinely willing to help. Suzi took the time to listen to my concerns, understand the circumstances and provide thoughtful guidance throughout the process. What stood out most was the level of care she demonstrated. In my opinion, Suzi went well above and beyond what could reasonably be expected of her role to ensure that I felt heard, supported and that the matter was handled appropriately. Her professionalism, compassion and commitment to helping others are exceptional. It was clear that she genuinely cared about finding a positive outcome, rather than simply treating the matter as another task to resolve. Suzi is an outstanding manager and someone who clearly leads with both competence and empathy. I would wholeheartedly recommend her to anyone looking for a manager who is professional, approachable, compassionate and willing to go the extra mile for the people she supports. Thank you, Suzi, for everything you did for me and my family. Your kindness and support made a real difference, and it was very much appreciated.
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Support and Admin Team
105 days ago
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Very proffesional company to deal with.
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Robert Green profile picture
Robert Green
105 days ago
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Some strata managers make you wait 14 days for a section 184 certificate (required for conveyancing), and hit you up for an urgency fee if you want it before then. With Netstrata, I had the certificate within 24 hours of making payment. Now that's good service!
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Anna Bilalis profile picture
Anna Bilalis
105 days ago
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Nick who manages our strata, is always responsive and caring towards our needs and concerns. Always quick to respond to communication and organising appropriate action. He has been amazing
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Gatvish Legal profile picture
Gatvish Legal
106 days ago
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VERY PROMPT PROFESSIONAL SERVICE. THANK YOU
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Peter Rogers profile picture
Peter Rogers
112 days ago
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As a solicitor acting for a purchaser of a lot under their management, I found Netstrata incredibly receptive, helpful and prompt with their assistance. A particular shout-out to Mel May. Thank you, Mel!
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Lai Foong profile picture
Lai Foong
125 days ago
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Nicholas Kyprianou has been managing our apartments as strata manager for over a year now and it has been a very positive experience. Since he took over as strata manager our impression of NetStrata has lifted significantly. Nicholas is very professional in his approach and is very supportive of the strata committee. His guidance to the committee with difficult issues is very much appreciated. Nicholas takes a proactive approach to engaging strata building maintenance requirements to ensure that our building is properly maintained. This is important as ours is a new building and not all maintenance requirements have been put in place yet. Nicholas is highly responsive and easy to deal with. Being a new building, we have had a lot of issues to deal with and Nicholas has made it much easier for us by responding quickly and efficiently. Nicholas is friendly and approachable and always happy to listen to our concerns. I hope to have a productive working relationship with Nicholas as our strata manager for many years to come.
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Monika Nacinovic-Taione profile picture
Monika Nacinovic-Taione
128 days ago
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I have dealt with Jessica Middleton on multiple occassions she is an awesome strata manger, extremely responsive and very helpful!!
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Tony Civi profile picture
Tony Civi
146 days ago
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I recently posted a negative review regarding my experience with Netstrata. At the time, that review reflected my genuine perception based on the information available to me. Following the recent Annual General Meeting (AGM) and a number of subsequent interactions, I believe it is only fair to update my views and acknowledge where they have changed. In particular, I would like to recognise George for his professionalism, responsiveness, and commitment to the owners within our scheme. Over recent months, George has consistently taken the time to respond to my queries with detailed, constructive, and well-researched information. Even when I challenged decisions or sought further clarification, he remained patient, respectful, and transparent in his responses. Attending the AGM also provided me with a much greater appreciation of the work that takes place behind the scenes. George demonstrated a thorough understanding of the financials, maintenance activities, contractor management, and governance of the scheme. It was equally evident that he maintains a strong and collaborative working relationship with the Strata Committee, who themselves displayed a genuine commitment to achieving the best outcomes for all owners. What impressed me most was not just the level of detail George was across, but the effort he invests in supporting both the Committee and owners, often behind the scenes and without recognition. Based on my recent experiences, I believe it is important to acknowledge good service when it is delivered, and George has certainly earned my respect. Thank you, George, and thank you to the Strata Committee for your ongoing efforts on behalf of the owners.
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Isabella profile picture
Isabella
148 days ago
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Lachlan Wilkinson is an excellent strata manager. Knowledgeable, efficient, and pragmatic. You don't often come across a strata manager with the "full package" like Lachlan! He is an asset to NetStrata!
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jeferson preissler profile picture
jeferson preissler
149 days ago
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Great service with excellent communication throughout the entire process. The team was professional, responsive and easy to deal with. Highly recommended.
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muhammad chaudhry profile picture
muhammad chaudhry
150 days ago
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Our manager Mr Bayndrian has been instrumental in solving issues relating to our strata
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Gamel Kheir profile picture
Gamel Kheir
153 days ago
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Reliable and professional always
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Lew Nana profile picture
Lew Nana
153 days ago
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Highly recommend this strata management team! I really appreciated the clear communication regarding our latest levies update. Mel May provided clear, accurate updates and responded promptly, which made our settlement processing smooth and stress-free. Exceptional professionalism and efficiency!
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Marie Bove profile picture
Marie Bove
153 days ago
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I have been dealing with Strata Managers for a long time. I find the service I receive from Net Strata is outstanding they go above and beyond. They provide the fastest turnaround for Section 184 Certificate and dealing with Melissa May is always a pleasure she is very professional and very reliable.
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Angela Cini profile picture
Angela Cini
153 days ago
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Very professional and efficient with providing information. Thanks Mel May.

Our awards

We’re proud to showcase our numerous prestigious awards for exceptional client service and personalised strata management services. These awards reflect our team’s hard work, dedication to excellence, and commitment to providing the same level of professionalism and expertise to our client schemes.

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