Community Management

Our community spirit

Our team has extensive experience across a wide range of Neighbourhood, Precinct, and Community Associations. From large-scale infill projects in the Sydney Metropolitan Area to acreages and vineyards in the Hunter Valley to the growth centres in the Illawarra. Netstrata consulted on and provided feedback to the State Government on the much-needed reforms of the Community Land and Management Act 2021 – the first major changes in over 2 decades.

By learning the management statement of each of the associations under our care, we ensure that the correct governance is in place. Each association is unique and needs to be understood prudently, our association managers are trained to understand the detail required for each association.

We source specialised trades who know and understand associations so that the common grounds and facilities are well maintained. Educating all involved in the differences between strata and association living is important to us.

See below some Community Management case studies.

Wentworth Point Marinas

Wentworth Point Marinas is a compact, connected town centre, for a peninsula community of more than 20,000 people. It is an industry-leading example of the successful transformation of an isolated industrial site, now developed into a vibrant residential community.

Spread over 11 hectares and delivered in seven stages, Wentworth Point Marinas has created a new high-density community, with an outstanding level of public amenity.

Incorporating residential apartments, a ‘super neighbourhood’ shopping centre, purpose-built medical facilities and a community centre and library, Wentworth Point Marina sets a new benchmark for urban renewal, drawing on best practice place-making to deliver a range of community infrastructure, with easy access to public transport.

East Quarter, Hurstville

East Quarter is an urban master-planned community and provides a highly permeable and publicly accessible outcome by including a public plaza, park and roads forming a new connection between Hurstville Town Centre and Allawah Railway Station.

East Quarter comprises of 3 residential towers, retail, and a 4 level basement. The first project consisted of 303 apartments, 10 retail spaces and 3,500sqm of an open-air plaza. At the completion of stage 3, the East Quarter project will total 850 apartments.

Botanica, Lidcombe

Botanica, Lidcombe is a heritage-listed former Lidcombe Hospital site has been converted into an award-winning, master-planned residential precinct, “Botanica”, with heritage conservation and new development proceeding over a number of stages since 2006.

The heritage buildings and landscape have been repurposed, but through careful design and interpretation, the site’s significance as a hospital that provided innovative health care for more than 100 years can still be appreciated.

Botanica is now a 750-dwelling residential subdivision, covering 44 ha of the former hospital site. Within that, a core heritage precinct of 7 ha containing a range of significant buildings and spaces has been adaptively reused for residential, commercial, and community uses, forming the heart of the new suburb.

As well as its many historic buildings, the site’s roads, paths, and circulation spaces were identified in the conservation management plan as important parts of the place’s history. As a result, they have been retained in the development and form some 7 ha of parklands, cycleways, and walks, which are now valued assets.

What our customers say

Julia Murphy

Our Netstrata Manager Joshua Barry has been the best SM since our building started. He is attentive, follows up and actions requests very quickly. Refreshing to feel like someone is invested in the management of your building.

Chloe Mansour

Great service and amazing to deal with, with every team member going over and beyond on every occasion! Joshua Barry in particular has been an absolute pleasure to work with, with his passion, dedication and responsiveness clearly exemplified in all he does! Keep up the great work team!

Jenni Whitbread

Netstrata has always been a good company to work with & always get resolution of issues where possible. George H is hands down the best manager we have had on our strata. Super supportive, quick responses & proactive.

Ryan Pappas

Tyson is by far the best strata manager I have worked with. His work ethic, hands on approach and caring nature is an attribute to Netstrata. The building would be in a completely different state if it wasn’t for Tyson’s ideas, time and effort dealing with challenging issues.

Ashley Correa

I have dealt with Rupert on multiple occasions for one of the buildings that Netstrata manage. He always gets back to me within a day and is a pleasure to deal with. Honestly, I have never seen anyone more professional and efficient in this space. ..(click here to read more)

Ryan San Pedro is an exceptional building strata manager who consistently goes above and beyond. His proactive approach ensures that no detail is overlooked, he follows through on his commitments with unwavering dedication. Communication with Ryan is a breeze; he’s not only professional but also approachable, making it easy to address any concerns or questions. What truly sets Ryan apart is his ability to craft strategic plans to enhance your property, demonstrating his commitment to its long-term improvement. I wholeheartedly recommend Ryan San Pedro for his outstanding management skills and genuine dedication to his clients’ needs.

Paige

After looking around for a while we have been really impressed with how helpful Rachel Seidel has been assisting us with our enquiries, she has been so professional and informative.

Jack Sigma

Richard Lam is a real asset to this company! He is great at his job and resolves any issues I’ve had in a swift and professional manner. Well done and keep up the great work.

S J Cummings

Netstrata has transformed our strata management experience. Their team is highly professional, responsive, and always on top of things. A game-changer for property owners and committees alike!

Anushika Santiago

Mel May as usual was an absolute pleasure to deal with. Prompt, polite and completely professional as always. Having Mel on the team has elevated Netstrata as a top-rated Strata Management company.

Lauren and Flavio De Andrade

Joshua Barry of NetStrata is absolutely amazing to deal with. Having worked with strata managers and having owned property in a building managed by Joshua I can safely say he is highly knowledgeable and goes above and beyond for his clients.

Tino Carusi

Supporting the disability sector nationwide I personally make it a point to be involved with our assets through representation sitting on multiple EC’s. Netstrata and in particular Joshua Barry provide a high level of professional service. I would not hesitate to recommend them to my peers.

Anna-Jayne Johnston

Our strata experience with Netstrata has always been wonderful. They have proven to go above and beyond to ensure our needs are met. I would like to especially recognise Rachel Seidel for her outstanding customer service and always keeping us well informed. Thank you Netstrata, I highly recommend you to others.

Andreas Neo

I have had the privilege of working closely with Charlie Wang for the past two years, his exceptional communication skills, punctuality, and professionalism have greatly facilitated my work. Charlie consistently maintains a positive and helpful attitude, making him a valuable asset to any team. Highly recommend choosing Charlie Wang as your strata manager.

Daniel & Sabrina Brady

I’ve had the pleasure to deal with NetStrata many times and I can say that they are always available to help and to assist any queries that arise. I would like to add a special mention to a great strata manager Mr. Dominic Bayndrian! Dominic always delivers great service and he’s a pleasure to deal with. Thank you to the team at NetStrata for a great experience this far.

Beau Vella

As a member of a committee with this company and within the property sector myself I can certainly attest to Michael Thompsons fantastic management of the complex. Everything is very clear, transparent and easily explained especially at AGMs where complex matters need to be handled. I would recommend NetStrata wholeheartedly and would consider purchasing into a Netstrata managed complex a serious positive.

M & S

Michael Thompson and Netstrata are exceptional strata managers. Michael is extremely professional, responsive, unbelievably knowledgeable, and importantly pro-active on all issues, and has managed our building through some complicated and sensitive matters very successfully. And he is also an excellent manager of people/the strata committee – he makes it a pleasure to serve on the committee. I am always quick to recommend Michael and Netstrata to friends who and colleagues who often have much less satisfactory experiences with their own strata managers. We are very fortunate.

Michael Gerace

FAQs

How does community association differ from community strata management?

Community associations are strata-title subdivisions that own common areas for shared use by their members. Strata management, on the other hand, involves managing strata communal areas according to bylaws.

What are the benefits of strata management?

Strata management is necessary to ensure that strata properties remain efficient and effective. A strata manager can advise on proper maintenance of strata communal areas, assist with dispute resolution, and ensure that bylaws are followed.

What are the duties of strata managers?

Strata managers oversee the day-to-day administration and management of strata properties. This includes overseeing meetings, collecting levies, dealing with disputes, arranging strata maintenance, and more.

How can strata management benefit my property?

With strata management, you can ensure that your communal property is well-maintained, secure, and safe. It also helps reduce disputes, improve communication between strata members, and ensure that funds are managed responsibly.

Can you self-manage strata properties?

Yes, you can self-manage strata properties. However, Netstrata recommends using a strata management service for a more professional and efficient living experience.

Who is in charge of making decisions regarding a strata property?

A strata committee is in overall charge of making decisions regarding strata properties. The strata committee typically consists of strata members voted in by the owners. The strata manager may also be involved in decision-making and act as an advisor to the committee.

How does a corporation raise its funds?

The strata corporation raises its funds mainly through strata levies (monthly fees from owners) and strata fines. Strata levies fund strata repairs and maintenance, while strata fines are imposed on members who have violated the bylaws.

What are levies and sinking funds?

Strata levies are monthly fees that members pay to the corporation. These funds are used to cover strata maintenance and repairs. The strata corporation may also create a sinking fund, a reserve for future strata expenses.

What is strata insurance?

Strata Insurance is a form of insurance that covers strata properties from losses due to natural disasters, such as floods and fires. It also covers strata members from any personal liabilities due to strata property damage. At Netstrata, we assist in the process of strata insurance.

What are bylaws?

Bylaws are rules and regulations that strata members must abide by. These include restrictions on pets, noise levels, parking, renovations, etc.

What other strata services do you offer?

At Netstrata, we provide strata management, insurance assistance, strata reports, records, meetings/minutes, dispute resolution services, and more.

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