Netstrata Introduces Protecht to Strengthen Risk Management

At Netstrata, we are always looking for ways to improve how we serve our clients, manage our business, and uphold the standards you expect from us. That is why we are pleased to share that Netstrata has adopted Protecht, a leading enterprise risk management platform, as part of our continued investment in better systems and governance.

What Is Protecht?

Protecht is a globally recognised governance, risk and compliance (GRC) platform trusted by more than 200,000 users worldwide. It is an Australian-headquartered business that helps organisations bring all of their risk, compliance, and incident management into one connected, real-time system.
For Netstrata, this means moving away from fragmented processes and towards a single source of truth for how we identify, track, and respond to risk across our business.

What It Means for Our Clients

Better risk management at Netstrata means better outcomes for the communities we serve. Practically, Protecht helps us:

• Keep compliance obligations, from NSW strata legislation to Office of the Building Commissioner requirements, centrally managed and current
• Capture and track incidents, risks, and actions with clear ownership and timelines
• Spot issues earlier and respond faster
• Measure whether our own processes are improving over time

Part of Our Ongoing Commitment to Improvement

The adoption of Protecht is one of a number of changes we have made to strengthen our governance, transparency, and service quality. These include moving to a fully commission-free model, upgrading our Owners Portal with real-time invoice access, and overhauling our Management Agency Agreements.

You can read more about the full context behind these changes, including our independent review findings and detailed reform updates, on our Transparency Hub.

Visit the Netstrata Transparency Hub