New South Wales Strata Management

New South Wales Strata Management for improved property performance

Owning or living in a strata-titled property means being part of a shared community where maintenance, finances and decision-making need to be managed effectively for everyone’s benefit. That’s where professional strata management comes in.

At Netstrata, we offer professional strata management services throughout NSW to assist owners, residents and investors enjoy well-maintained and well-managed properties. Our skilled team manages day-to-day administration, compliance and strategic planning so your building and community thrive without the stress.

What does Netstrata offer?

Netstrata provides comprehensive NSW strata management services designed to support every aspect of your property’s operation and community wellbeing. Our goal is to help owners and residents feel confident that their building is in capable hands.

Insurance and Risk Management

We assist you in protecting your assets through appropriate insurance cover and proactive risk management strategies. From policy review to claims support, we ensure your strata scheme remains protected against potential liabilities and unforeseen events.
Strata Legal and Legislation Support

New South Wales strata legislation can be complex and evolving. Our team offers specialist advice on compliance, governance and legislative requirements so that your strata committee can make decisions based on current legislation.
Dispute Resolution

Conflicts can arise in any community. We offer fair and efficient dispute resolution services to help owners, residents and committees resolve issues quickly and maintain positive relationships within the property.
Planning and Advice

Whether it’s long-term maintenance planning or improving the overall performance of your strata scheme, our professionals provide tailored advice and strategic guidance to support your property’s growth and sustainability.

Thinking of upgrading your Strata Management services?

There are so many benefits having Netstrata as your Strata Manager. Let’s talk and see if we are a great fit for you.

Years in business

Strata Management Business of the Year 2019–2023

95%

Client retention

50+

Licensed strata managers

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NSW properties we manage

Netstrata brings extensive experience across a wide range of property types in New South Wales. If you own, live in or invest in a strata-titled property, we have the expertise to deliver tailored management solutions that enhance performance and value.

Residential Strata Schemes
– Apartments, Townhouses, Villas

We create well-managed, harmonious communities where
residents can enjoy a high quality of living. We ensure
your home environment is comfortable and well-cared
for by handling everything from maintenance and finance
management to enforcing bylaws.

Industrial Strata Schemes
– Warehouses, Manufacturing Sites

We understand the unique needs of the sector, from safety and compliance to industrial management. Our team works proactively to reduce risk, handle insurance renewals and keep operations running efficiently for every lot owner and occupier.

Commercial Strata Schemes
– Offices, Business Complexes

For commercial properties, our priority is to ensure efficient operations and supporting business productivity. We maintain common facilities, arrange maintenance and oversee compliance to ensure that your property operates smoothly and facilitate your tenants’ success.

Mixed-Use Developments
– Combined Residential and Commercial Spaces

Mixed-use strata schemes require a balanced approach
that caters to both residents and businesses. We deliver
coordinated management that ensures shared areas are
maintained, costs are distributed fairly and all occupants can
enjoy a well-functioning property.

What is NSW Strata Management?

Strata management is the professional management of multi-unit developments such as villas, townhouses and apartments, where individual owners share common areas and facilities. A strata manager takes care of the day-to-day running of the building, including maintenance, repairs, finances and compliance with strata laws. They act on behalf of owners to keep the building well-maintained, financially sound and running efficiently.

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Why do I need a Strata Manager?

There are numerous advantages to having a strata manager. Strata management in NSW can be a complicated and time-consuming task, particularly when dealing with maintenance, finances and communication within your community.

By utilising our experienced Netstrata strata managers in NSW, you can relax knowing that an experienced professional is managing the minute-to-minute administration of your building. Our staff complies with the necessary strata manager qualifications and is well-equipped to handle every aspect of your scheme in a professional and friendly manner.

Other benefits of this service include:

Improved communication between residents and the strata committee
Better financial management of the strata scheme
Increased property value
Improved maintenance and upkeep of the property.

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Frequently asked questions

What is the role of the Strata Manager?

This is determined by the amount of delegated authority the agent has from the Owners Corporation. According to Section 52(1) of the Strata Schemes Management Act 2015, an Owners Corporation is allowed to delegate duties to an agent;
Here at Netstrata, we have full delegated authority over your scheme. This allows us to provide you and the other owners with end-to-end managed services.
You can refer to this guide for a complete list of the functions and duties provided by our office and Strata Managers in NSW.
How is an Owners Corporation formed?

An Owners Corporation is automatically created when a Strata Title is registered for a Strata Scheme. The Owners Corporation consists of all the owners of lots in the Strata Scheme, and each owner is automatically a member of the Corporation.
As your Strata Manager, we work on behalf of the Owners Corporation to help them fulfil their obligations under Strata Legislation.
Ready to make the switch to Netstrata NSW strata management?
It all begins with a free, no-obligation quote. Get in touch with us today to find out how we can help you with New South Wales strata management.
What do my levies cover?

The strata levies you pay contribute to the running and maintenance of the common property in your Strata Scheme. This can include building insurance, electricity and gas for common areas, water usage, gardening and cleaning services.

Proper financial planning by your Strata Manager will ensure that there are adequate funds available to cover day-to-day expenses as well as one-off or unexpected Strata maintenance items.

What our owners say

    
 
 
      Posted on Google  
   
   Mgcc 
 3 days ago
 
 
 Trustindex verifies that the original source of the review is Google. George Hatzigeorgiou is an exceptional strata manager. Over the years, he has consistently provided outstanding service, responding to every enquiry in less than an hour. He always offers clear, thorough explanations and proactively goes above and beyond to assist. I am extremely satisfied with his management and truly appreciate his dedication and support over the years.
  
 
     Posted on Google  
   
   Siu 
 62 days ago
 
 
 Trustindex verifies that the original source of the review is Google. I have had the pleasure of dealing with Mel May and have always found her to be professional, responsive and extremely helpful.

Mel provides clear and detailed information regarding update of Section 184 certificate and is always prompt in responding to enquiries. I particularly appreciated her assistance today with an enquiry regarding special levies. Although the matter involved the strata manager, Mel kindly assisted by forwarding our enquiry to the relevant person to ensure it was followed up appropriately.

Her professionalism, care and willingness to go the extra mile are greatly appreciated. It is clear that Mel takes genuine pride in her work and always approaches matters with care and dedication.

Thank you, Mel, for your excellent service. Highly recommended.
  
 
     Posted on Google  
   
   M & S A 
 63 days ago
 
 
 Trustindex verifies that the original source of the review is Google. I cannot recommend Suzi Bellas, Associate Director, highly enough. Suzi assisted me with a strata matter that was quite stressful for me and my family, and from the very beginning, she was incredibly supportive, empathetic and genuinely willing to help.
Suzi took the time to listen to my concerns, understand the circumstances and provide thoughtful guidance throughout the process. What stood out most was the level of care she demonstrated. In my opinion, Suzi went well above and beyond what could reasonably be expected of her role to ensure that I felt heard, supported and that the matter was handled appropriately.
Her professionalism, compassion and commitment to helping others are exceptional. It was clear that she genuinely cared about finding a positive outcome, rather than simply treating the matter as another task to resolve.
Suzi is an outstanding manager and someone who clearly leads with both competence and empathy. I would wholeheartedly recommend her to anyone looking for a manager who is professional, approachable, compassionate and willing to go the extra mile for the people she supports.
Thank you, Suzi, for everything you did for me and my family. Your kindness and support made a real difference, and it was very much appreciated.
  
 
     Posted on Google  
   
   Support and Admin Team 
 98 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Very proffesional company to deal with.
  
 
     Posted on Google  
   
   Robert Green 
 98 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Some strata managers make you wait 14 days for a section 184 certificate (required for conveyancing), and hit you up for an urgency fee if you want it before then.  With Netstrata, I had the certificate within 24 hours of making payment. Now that's good service!
  
 
     Posted on Google  
   
   Anna Bilalis 
 98 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Nick who manages our strata, is always responsive and caring towards our needs and concerns.
Always quick to respond to communication and organising appropriate action.
He has been amazing
  
 
     Posted on Google  
   
   Gatvish Legal 
 99 days ago
 
 
 Trustindex verifies that the original source of the review is Google. VERY PROMPT PROFESSIONAL SERVICE.

THANK YOU
  
 
     Posted on Google  
   
   Peter Rogers 
 105 days ago
 
 
 Trustindex verifies that the original source of the review is Google. As a solicitor acting for a purchaser of a lot under their management, I found Netstrata incredibly receptive, helpful and prompt with their assistance. A particular shout-out to Mel May. Thank you, Mel!
  
 
     Posted on Google  
   
   Lai Foong 
 118 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Nicholas Kyprianou has been managing our apartments as strata manager for over a year now and it has been a very positive experience. Since he took over as strata manager our impression of NetStrata has lifted significantly. Nicholas is very professional in his approach and is very supportive of the strata committee. His guidance to the committee with difficult issues is very much appreciated.

Nicholas takes a proactive approach to engaging strata building maintenance requirements to ensure that our building is properly maintained. This is important as ours is a new building and not all maintenance requirements have been put in place yet.

Nicholas is highly responsive and easy to deal with. Being a new building, we have had a lot of issues to deal with and Nicholas has made it much easier for us by responding quickly and efficiently.

Nicholas is friendly and approachable and always happy to listen to our concerns. I hope to have a productive working relationship with Nicholas as our strata manager for many years to come.
  
 
     Posted on Google  
   
   Monika Nacinovic-Taione 
 121 days ago
 
 
 Trustindex verifies that the original source of the review is Google. I have dealt with Jessica Middleton on multiple occassions she is an awesome strata manger, extremely responsive and very helpful!!
  
 
     Posted on Google  
   
   Tony Civi 
 139 days ago
 
 
 Trustindex verifies that the original source of the review is Google. I recently posted a negative review regarding my experience with Netstrata. At the time, that review reflected my genuine perception based on the information available to me.

Following the recent Annual General Meeting (AGM) and a number of subsequent interactions, I believe it is only fair to update my views and acknowledge where they have changed.

In particular, I would like to recognise George for his professionalism, responsiveness, and commitment to the owners within our scheme.

Over recent months, George has consistently taken the time to respond to my queries with detailed, constructive, and well-researched information. Even when I challenged decisions or sought further clarification, he remained patient, respectful, and transparent in his responses.

Attending the AGM also provided me with a much greater appreciation of the work that takes place behind the scenes. George demonstrated a thorough understanding of the financials, maintenance activities, contractor management, and governance of the scheme.

It was equally evident that he maintains a strong and collaborative working relationship with the Strata Committee, who themselves displayed a genuine commitment to achieving the best outcomes for all owners.

What impressed me most was not just the level of detail George was across, but the effort he invests in supporting both the Committee and owners, often behind the scenes and without recognition.

Based on my recent experiences, I believe it is important to acknowledge good service when it is delivered, and George has certainly earned my respect.

Thank you, George, and thank you to the Strata Committee for your ongoing efforts on behalf of the owners.
  
 
     Posted on Google  
   
   Isabella 
 141 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Lachlan Wilkinson is an excellent strata manager. Knowledgeable, efficient, and pragmatic. You don't often come across a strata manager with the "full package" like Lachlan! He is an asset to NetStrata!
  
 
     Posted on Google  
   
   jeferson preissler 
 142 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Great service with excellent communication throughout the entire process. The team was professional, responsive and easy to deal with. Highly recommended.
  
 
     Posted on Google  
   
   muhammad chaudhry 
 144 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Our manager Mr Bayndrian has been instrumental in solving issues relating to our strata
  
 
     Posted on Google  
   
   Gamel Kheir 
 146 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Reliable and professional always
  
 
     Posted on Google  
   
   Lew Nana 
 146 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Highly recommend this strata management team! I really appreciated the clear communication regarding our latest levies update. Mel May provided clear, accurate updates and responded promptly, which made our settlement processing smooth and stress-free. Exceptional professionalism and efficiency!
  
 
     Posted on Google  
   
   Marie Bove 
 146 days ago
 
 
 Trustindex verifies that the original source of the review is Google. I have been dealing with Strata Managers for a long time. I find the service I receive from Net Strata is outstanding they go above and beyond. They provide the fastest turnaround for Section 184 Certificate and dealing with Melissa May is always a pleasure she is very professional and very reliable.
  
 
     Posted on Google  
   
   Angela Cini 
 146 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Very professional and efficient with providing information.
Thanks Mel May.

Our awards

We’re proud to showcase our numerous prestigious awards for exceptional client service and personalised strata management services. These awards reflect our team’s hard work, dedication to excellence, and commitment to providing the same level of professionalism and expertise to our client schemes.