Strata Management Services

At Netstrata, we take a hands-on approach to strata management, providing expert guidance and proactive support to ensure each scheme is well-maintained, financially sound, and compliant with regulations.

A well-managed strata scheme fosters a harmonious living environment, enhances property values, and ensures the smooth administration of day-to-day operations. We carefully select qualified tradespeople for regular maintenance, help strata committees plan for long-term investments, and offer strategic advice on levy contributions and financial management.

Our experienced strata managers work closely with owners corporations and strata committees to develop short and long-term management strategies tailored to the needs of each scheme. Whether it’s a residential community, a commercial complex, or an industrial site, we ensure compliance with industry standards, manage insurance risks, and create well-maintained spaces that support long-term community wellbeing.

A Closer Look at Our Strata Administration Services

Experience forges exceptional strata management services. At Netstrata, our portfolio tells a story of success. We’ve guided properties of every scale and purpose—from soaring high-rises to bustling mixed-use commercial complexes.

Our strata managers bring years of hands-on expertise to every property. They navigate the unique challenges of each development with precision and insight. Through our case studies, you’ll discover real-world examples of how we transform communities into well-managed, efficient, and financially robust strata schemes.

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Frequently asked questions

  • What is strata management and why is it important?

    Strata management orchestrates the delicate balance of property administration and oversight. It’s the backbone of every strata scheme. Through meticulous attention to detail, it ensures properties are maintained, governed, and financially managed according to precise legislative requirements.

    A professional strata management group like Netstrata steps in as your trusted partner, navigating the complexities of NSW strata management regulations with expertise, providing essential support to both strata committees and property owners.

  • How often do strata meet?

    Every owners corporation must hold an Annual General Meeting (AGM) at least once per year. This meeting covers:

    • Financial matters and budgets
    • Levy contributions
    • Maintenance planning and by-law updates

    In addition to AGMs, general meetings and strata committee meetings are held as needed.

  • What do my levies pay for?

    Your levy contributions fund the ongoing maintenance, administration, and long-term upkeep of your strata scheme. These funds cover:

    • Building maintenance and repairs
    • Insurance premiums and compliance costs
    • Cleaning, security, and essential services
    • Capital Works Fund for long-term maintenance requirements
  • Who is responsible for maintenance?

    Maintenance responsibilities depend on:

    • How the strata plan has been drawn and registered
    • Existing by-laws set by the owners corporation
    • Modifications made by previous owners

    At Netstrata, our team works closely with strata committees and lot owners to clarify maintenance responsibilities and support efficient maintenance management.

  • What is the role of a strata committee?

    The strata committee is elected by the owners corporation to make decisions on its behalf and help manage the day-to-day running of the scheme. While some matters still require a vote from all owners, the committee plays a hands-on role in ensuring things run smoothly.

    Core responsibilities include:

    • Approving maintenance and repairs for common property
    • Overseeing budgets and levies, with a focus on long-term financial health
    • Ensuring by-law compliance, including addressing breaches when they occur
    • Coordinating meetings, such as annual general meetings and committee meetings
    • Keeping records, including meeting minutes, financials, and correspondence
    • Appointing office bearers (chairperson, secretary, treasurer) to carry out specific duties

    Strata committees often work in partnership with a professional strata manager to help navigate legislation, manage finances, and coordinate maintenance efficiently.

  • What is the role of a strata manager?

    A strata manager assists with administration, compliance, and financial management. Their responsibilities include:

    • Budgeting and levy collection
    • By-law enforcement and compliance
    • Insurance coordination
    • Contracting and managing service providers
  • What is the role of a building manager in a strata scheme?

    A building manager handles on-site maintenance, contractor coordination, and daily operations. Unlike strata managers, who focus on administration and compliance, building managers take a hands-on approach to maintenance. In many property strata management structures, building managers work alongside strata managers to ensure seamless operations and proper upkeep of common areas.

  • What is the difference between strata and building management?

    While strata and building managers often work side by side, their responsibilities are quite different — and understanding this distinction helps avoid confusion.

    Strata management focuses on the legal, financial, and administrative aspects of running the scheme. This includes:

    • Managing levies, budgets, and financial reporting
    • Coordinating meetings and facilitating decision-making
    • Ensuring compliance with by-laws and strata legislation
    • Appointing contractors for maintenance and repairs
      Keeping records on behalf of the owners corporation

    Building management, on the other hand, is responsible for the day-to-day physical operations of the building, such as:

    • On-site supervision of cleaners, trades, and contractors
    • Managing building access and security systems
    • Conducting routine inspections and reporting maintenance issues
      Ensuring facilities like pools, gyms, or lifts operate smoothly

    At Netstrata, we provide strata and community management services — not building management. However, we regularly work with building managers to ensure seamless communication and consistent service across the property.

  • What are the different types of strata property?

    • Residential strata schemes – Apartments, townhouses, villas
    • Commercial strata schemes – Offices, business complexes
    • Industrial strata schemes – Warehouses, manufacturing sites
    • Mixed-use developments – Combined residential and commercial spaces
  • How are strata guidelines established?

    Strata guidelines are set through by-laws created by the owners corporation. These cover noise levels, renovations, pet ownership, and common area usage. Any changes require a majority vote and must comply with NSW strata management laws.

Have more questions? See the FAQ page or talk to our team.

Strata Management Services You Can Trust

Netstrata has built a strong reputation as a professional strata management group, delivering trusted strata management services across NSW.

Our strata managers provide:

  • Expert by-law and compliance guidance
  • Proactive financial and levy management
  • Tailored property upkeep and maintenance strategies
  • Seamless administration and compliance support

Contact Netstrata today to discover how our team can enhance your strata scheme’s efficiency and liveability.

Speak to Our Strata Experts Today

What our customers say

Julia Murphy

Our Netstrata Manager Joshua Barry has been the best SM since our building started. He is attentive, follows up and actions requests very quickly. Refreshing to feel like someone is invested in the management of your building.

Chloe Mansour

Great service and amazing to deal with, with every team member going over and beyond on every occasion! Joshua Barry in particular has been an absolute pleasure to work with, with his passion, dedication and responsiveness clearly exemplified in all he does! Keep up the great work team!

Jenni Whitbread

Netstrata has always been a good company to work with & always get resolution of issues where possible. George H is hands down the best manager we have had on our strata. Super supportive, quick responses & proactive.

Ryan Pappas

Tyson is by far the best strata manager I have worked with. His work ethic, hands on approach and caring nature is an attribute to Netstrata. The building would be in a completely different state if it wasn’t for Tyson’s ideas, time and effort dealing with challenging issues.

Ashley Correa

I have dealt with Rupert on multiple occasions for one of the buildings that Netstrata manage. He always gets back to me within a day and is a pleasure to deal with. Honestly, I have never seen anyone more professional and efficient in this space. ..(click here to read more)

Ryan San Pedro is an exceptional building strata manager who consistently goes above and beyond. His proactive approach ensures that no detail is overlooked, he follows through on his commitments with unwavering dedication. Communication with Ryan is a breeze; he’s not only professional but also approachable, making it easy to address any concerns or questions. What truly sets Ryan apart is his ability to craft strategic plans to enhance your property, demonstrating his commitment to its long-term improvement. I wholeheartedly recommend Ryan San Pedro for his outstanding management skills and genuine dedication to his clients’ needs.

Paige

After looking around for a while we have been really impressed with how helpful Rachel Seidel has been assisting us with our enquiries, she has been so professional and informative.

Jack Sigma

Richard Lam is a real asset to this company! He is great at his job and resolves any issues I’ve had in a swift and professional manner. Well done and keep up the great work.

S J Cummings

Netstrata has transformed our strata management experience. Their team is highly professional, responsive, and always on top of things. A game-changer for property owners and committees alike!

Anushika Santiago

Mel May as usual was an absolute pleasure to deal with. Prompt, polite and completely professional as always. Having Mel on the team has elevated Netstrata as a top-rated Strata Management company.

Lauren and Flavio De Andrade

Joshua Barry of NetStrata is absolutely amazing to deal with. Having worked with strata managers and having owned property in a building managed by Joshua I can safely say he is highly knowledgeable and goes above and beyond for his clients.

Tino Carusi

Supporting the disability sector nationwide I personally make it a point to be involved with our assets through representation sitting on multiple EC’s. Netstrata and in particular Joshua Barry provide a high level of professional service. I would not hesitate to recommend them to my peers.

Anna-Jayne Johnston

Our strata experience with Netstrata has always been wonderful. They have proven to go above and beyond to ensure our needs are met. I would like to especially recognise Rachel Seidel for her outstanding customer service and always keeping us well informed. Thank you Netstrata, I highly recommend you to others.

Andreas Neo

I have had the privilege of working closely with Charlie Wang for the past two years, his exceptional communication skills, punctuality, and professionalism have greatly facilitated my work. Charlie consistently maintains a positive and helpful attitude, making him a valuable asset to any team. Highly recommend choosing Charlie Wang as your strata manager.

Daniel & Sabrina Brady

I’ve had the pleasure to deal with NetStrata many times and I can say that they are always available to help and to assist any queries that arise. I would like to add a special mention to a great strata manager Mr. Dominic Bayndrian! Dominic always delivers great service and he’s a pleasure to deal with. Thank you to the team at NetStrata for a great experience this far.

Beau Vella

As a member of a committee with this company and within the property sector myself I can certainly attest to Michael Thompsons fantastic management of the complex. Everything is very clear, transparent and easily explained especially at AGMs where complex matters need to be handled. I would recommend NetStrata wholeheartedly and would consider purchasing into a Netstrata managed complex a serious positive.

M & S

Michael Thompson and Netstrata are exceptional strata managers. Michael is extremely professional, responsive, unbelievably knowledgeable, and importantly pro-active on all issues, and has managed our building through some complicated and sensitive matters very successfully. And he is also an excellent manager of people/the strata committee – he makes it a pleasure to serve on the committee. I am always quick to recommend Michael and Netstrata to friends who and colleagues who often have much less satisfactory experiences with their own strata managers. We are very fortunate.

Michael Gerace

Ryan San Pedro is an exceptional building strata manager who consistently goes above and beyond. His proactive approach ensures that no detail is overlooked, he follows through on his commitments with unwavering dedication. Communication with Ryan is a breeze; he’s not only professional but also approachable, making it easy to address any concerns or questions. What truly sets Ryan apart is his ability to craft strategic plans to enhance your property, demonstrating his commitment to its long-term improvement. I wholeheartedly recommend Ryan San Pedro for his outstanding management skills and genuine dedication to his clients’ needs.